Melbourne’s Hum Homes is changing the building game providing a premium one-on-one service with clients which is also helping save local jobs for tradies.
Hum Homes has been trading for over two years in Melbourne’s eastern and south eastern suburbs, they are a custom home builder designing and building premium family homes and carry out meticulous renovations and extensions.
Director, Tim Hum, said the building industry will help stimulate the economy to help Australia recover from the Covid-19 pandemic.
‘’We see customers come to Hum Homes for convenience, they want hassle free projects where they can be as involved or uninvolved as they would like,’’ he said.
‘’They like having somebody who can liaise with all the trades and manufacturers, and use their expertise to make sure the project runs smoothly. Customers like to have the entire package of works handled by one company so that they themselves don't have to coordinate with multiple contacts to get the project done. Another major factor is that many of our clients come from a partnered kitchen cabinet manufacturer and they like the safety of having an established relationship where they know there are clear lines of communication to minimise the possibility of things going wrong.’’
Mr Hum said his company really values genuinity and honesty and they have built a team of subcontractors that also reflect this.
‘’Tradies and construction industry workers can have a rough, hard to deal with image and it's a nice change of pace for the clients when we can prove otherwise,’’ he said.
Mr Hum said quality control is a big part of Hum Homes, for smaller renovations it is technically possible for clients to run their own jobs but they may not necessarily know what to look for, what's acceptable and not acceptable, and what exactly is and isn't required.
‘’I think the first step in quality control is having trustworthy, skilled tradesmen and managers that we can rely on to do the job properly. The second step is having a project manager for the job that can watch over it as whole, spotting and preventing small hiccups along the way. Also making sure that the work is structurally sound, and free from future issues. The last step is working with the clients and communicating throughout with them to make sure they're happy.’’
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