Since 2018, Josh Dodd and his company JT DODD have been completing high end renovations, extensions and new home builds in Melbourne’s Bayside and Eastern suburbs.
Over the last six months, JTDODD has transformed into a highly efficient business focusing on architectural renovations and extensions. The slight shift in focus, has seen a considerable spike in enquiries from customers with heritage-listed homes.
Mr Dodd said their company’s sales process, coupled with educational content, is very customer-focused and helps them every step of the way.
‘’We start by providing a free site visit and ballpark estimate if the client already has plans. If they don't have plans, we have a suite of architects around Melbourne who all have a long list of positive referrals. When someone approaches our company, we work out which architect will suit each person.’’
Mr Dodd said customers love the personable and approachable team working under the JTDODD brand to communicate with the client throughout the entire process. He also said their client portal allows clients to see what is happening at their job at any given time.
‘’Built into our project management software is a quality assurance checklist at every crucial stage of the build,’’ Mr Dodd said.
‘’Our subcontractors are all inducted into the JTDODD codes and standards in which we live by for every project. Also, we only work with tried and tested trades. Most have worked with us for over a decade.’’
For more information go to JT DODD.